Submit a Return Materials Authorization (RMA) Request Form

RMA Request Form

**PLEASE NOTE: All products must be received in new and resalable condition. If the product is not received in new, resalable condition, you may receive a restock fee associated with the product and/or RMA**

All material must be returned within 60 days from issuance of RMA. Failure to return product within that time frame will not be accepted.
• Material to be returned (60 days)
• Material to be evaluated (4 weeks)
• RMA disposition (2 weeks)

Please see our full returns policy here.

RMA Request Form

By filling out this form and checking this box, customer agrees that all returned products that have been placed in service have been decontaminated, properly packaged in accordance to the following regulations, and do not present a health or safety problem to anyone who handles it. This information is required in accordance with the hazard communication program (OSHA STANDARD #29CFR1910-1200) as well as Department of Transportation (DOT) and RCRA (Hazardous Waste) regulations. Any returned products that are NOT in compliance with our full RMA/Return policy online, shall either be discarded or returned without evaluation at customer's expense. To view and download a full copy of Asahi/America's return policy, please see below.

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